Contact
Customer support · orders · subscriptions · site feedback
Binaural Beat Machine is built by Jonathan Allee, a professional audio engineer. Write about store orders, membership billing, downloads, research corrections, or console bugs. This is a real inbox, not a ticket farm.
Business name: Binaural Beat Machine
Support email: binauralbeatmachine@gmail.com
Website: https://binauralbeatmachine.com/
Typical response: within 2 business days
On the Machine
Support is this inbox. Listening is the Console. ENGAGE is free. Member is $10 / month.
What to include
- Order or account email
- Product or plan name (e.g. Offline Generator, Deep Sleep recording, Member monthly)
- Approximate purchase date and payment method (Gumroad / Stripe)
- Screenshots of any error if relevant
Common topics
- Missing download / license — we re-send access
- Subscription cancel or refund — see Return & refund policy
- Delivery timing — see Shipping & delivery (digital, instant)
- Privacy questions — Privacy Policy